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Foundational30 minClassificationLeading Indicators

Patient No-Show Prediction

Meridian Health Partners is a regional ambulatory care network operating 14 outpatient clinics across primary care, specialty, and urgent care lines of service. The operations team is responsible for clinic throughput, patient access, and front-desk staffing across all three service lines.

No-shows have been rising across our clinics and they're eating into both revenue and access — every empty slot is a patient who could have been seen sooner.

The business question

Which patient appointments should we flag as high-risk for no-show so staff can proactively reach out?