Foundational30 minClassificationLeading Indicators
Patient No-Show Prediction
Meridian Health Partners is a regional ambulatory care network operating 14 outpatient clinics across primary care, specialty, and urgent care lines of service. The operations team is responsible for clinic throughput, patient access, and front-desk staffing across all three service lines.
No-shows have been rising across our clinics and they're eating into both revenue and access — every empty slot is a patient who could have been seen sooner.
The business question
Which patient appointments should we flag as high-risk for no-show so staff can proactively reach out?