Warehouse Fulfillment Delay

ParcelHaus is a mid-sized direct-to-consumer fulfillment company operating four regional warehouses across the US. They fulfill orders for roughly 60 apparel and home-goods brands, with SLAs promising same-day or next-day pick-and-pack for standard orders.

Our Q3 fulfillment scorecard came in and average order fulfillment time (order placed → package handed to carrier) is up 18% versus Q2.